Ageon support
For app help or privacy requests, contact Vlad Arama at vladarama2002@gmail.com.
When you contact us
Include your iPhone model, iOS version, Ageon version and the steps that led to the problem. Don't email lab reports, health readings, passwords or payment details.
Apple Health
Apple Health is optional. In Ageon's Settings, use Connect Apple Health if you skipped it during setup. To change or revoke access, open Health, then Sharing, then Apps.
Missing results can mean there are no recent readings or access wasn't granted. Revoking access stops future reads. It doesn't delete data already saved to Ageon.
Purchases
In Ageon's Settings, use Restore purchases with the Apple account that made the purchase. If Premium is active, Manage subscription opens Apple's subscription settings.
Deleting Ageon or your Ageon account does not cancel a subscription. A lifetime purchase, if offered, has no recurring charge.
Delete your account or request your data
In Ageon's Settings, choose Delete account. After the request succeeds, your profile, health summaries, tests, history and uploaded reports are removed. This does not delete records in Apple Health.
For a data copy, correction or trouble deleting your account, email vladarama2002@gmail.com. See the privacy policy for data handling.
Scores and medical questions
Ageon provides wellness estimates, not a diagnosis or proof that you are aging more slowly. The method explains the calculations, sources and limits.
Consult a doctor before making medical decisions or changing treatment, training or diet. Don't use support for urgent symptoms. Contact local emergency services in an emergency.